Documentation
WerkSolve Documentation
Getting Started
Welcome to WerkSolve! This documentation will help you get started with our platform and make the most of our employee dispute resolution and workplace legal protection services.
Quick Start Guide
- Sign up for an account at werksolve.org
- Complete your company profile and provide information about your locations and employee count
- Explore the dashboard to view your active cases and global legal coverage
- Submit your first employee dispute case for resolution
- Set up your notification preferences for case updates
For New Users
If you're new to WerkSolve, we recommend starting with our guided tour to understand the core features.
Take the guided tour →For Administrators
If you're setting up WerkSolve for your organization, check out our admin guide for team management.
View admin guide →Platform Overview
WerkSolve is a comprehensive workplace legal protection platform that helps businesses resolve employee disputes efficiently and effectively. Our platform consists of several key components:
Global Legal Network
Access to specialized employment attorneys in every jurisdiction you operate in, with expertise in local laws and regulations.
Case Management System
Powerful tools to track, manage, and resolve employee disputes efficiently with full visibility and reporting.
Compliance Monitoring
Stay up-to-date with changing employment laws and regulations across all your operating jurisdictions.
HR Integration
Seamless integration with your existing HR systems for streamlined case management and documentation.
Platform Benefits
- Resolve employee disputes quickly and cost-effectively
- Reduce legal risks and compliance violations
- Predictable subscription pricing with no surprise legal bills
- Access specialized employment law expertise on demand
- Maintain consistent legal approaches across all jurisdictions
Dispute Resolution
WerkSolve's dispute resolution process is designed to efficiently handle employee complaints, grievances, and legal challenges while minimizing risk and disruption to your business.
Resolution Process
- Case Submission - Submit case details through our secure portal
- Initial Assessment - Our team evaluates the case and assigns appropriate resources
- Legal Strategy - Development of a tailored approach based on jurisdiction and case specifics
- Resolution Path - Implementation of the strategy with regular updates
- Case Closure - Final resolution and documentation of outcomes
Types of Disputes Handled
- Discrimination claims
- Harassment complaints
- Wrongful termination
- Wage and hour disputes
- Employment contract issues
- Workplace safety concerns
- Compliance violations
Resolution Methods
- Internal mediation
- Formal mediation
- Arbitration
- Settlement negotiation
- Litigation support
- Regulatory proceedings
Global Coverage
WerkSolve provides comprehensive legal coverage across multiple jurisdictions, ensuring your business has the support it needs wherever you operate.
North America
- United States (all 50 states)
- Canada (all provinces)
- Mexico
Europe
- United Kingdom
- European Union (all 27 member states)
- Switzerland
- Norway
Asia Pacific
- Australia
- New Zealand
- Singapore
- Hong Kong
- Japan
Coverage Benefits
- Local Expertise - Access to attorneys who understand the nuances of local employment laws
- Consistent Approach - Standardized processes across all jurisdictions
- Centralized Management - Single point of contact for all your global legal needs
- Scalable Coverage - Easily add new jurisdictions as your business expands
Case Management
WerkSolve's case management system provides a centralized platform for tracking and resolving employee disputes from initial filing to final resolution.
Key Features
Case Tracking
Monitor the status and progress of all active cases in real-time
Document Management
Securely store and organize all case-related documents in one place
Communication Tools
Integrated messaging and notification system for all stakeholders
Reporting & Analytics
Comprehensive reporting tools to analyze case trends and outcomes
Task Management
Assign and track tasks related to case resolution
Compliance Tracking
Monitor regulatory requirements and deadlines for each case
HR Integrations
WerkSolve seamlessly integrates with your existing HR systems to streamline case management and ensure consistent documentation across platforms.
Supported HR Systems
- Workday
- BambooHR
- ADP
- SAP SuccessFactors
- Oracle HCM
- Zenefits
- Gusto
- Custom HRIS
Integration Benefits
- Automatic employee data synchronization
- Unified employee records across systems
- Streamlined case initiation from HR systems
- Comprehensive reporting across platforms
Integration Setup
Setting up integrations with your HR systems is simple and can typically be completed in less than a day with the help of our implementation team.
- Schedule an integration consultation with our team
- Provide necessary API access and credentials
- Configure data mapping between systems
- Test the integration in a staging environment
- Deploy to production and verify data flow
API Reference
WerkSolve provides a comprehensive API that allows you to integrate our services directly into your custom applications and workflows.
API Endpoints
| Endpoint | Method | Description |
|---|---|---|
| /api/v1/cases | GET | List all cases with optional filtering |
| /api/v1/cases | POST | Create a new case |
| /api/v1/cases/{id} | GET | Get details for a specific case |
| /api/v1/cases/{id} | PUT | Update an existing case |
| /api/v1/documents | POST | Upload a document to a case |
For complete API documentation, including request/response formats and authentication details, please visit our Developer Portal.
Getting API Access
To get started with the WerkSolve API, you'll need to generate API credentials from your account dashboard.
- Log in to your WerkSolve account
- Navigate to Settings > API Access
- Click "Generate New API Key"
- Set appropriate permissions and access levels
- Store your API key securely
Frequently Asked Questions
Our team responds to all new cases within 1 business hour. For urgent matters, our premium support provides immediate response 24/7/365. Once a case is submitted, you'll be assigned a dedicated case manager who will coordinate all aspects of the resolution process.
WerkSolve provides comprehensive coverage across North America (all 50 US states, all Canadian provinces, and Mexico), Europe (UK, EU, Switzerland, Norway), and key Asia-Pacific markets (Australia, New Zealand, Singapore, Hong Kong, Japan). We're constantly expanding our coverage to new jurisdictions based on client needs.
WerkSolve offers subscription-based pricing with plans starting at a low per-employee monthly rate. Our pricing is transparent with no surprise legal bills or hourly rates. The exact cost depends on your company size, jurisdictions covered, and level of service required. Contact our sales team for a customized quote based on your specific needs.
Yes, WerkSolve specializes in handling complex employee disputes that span multiple jurisdictions. Our global network of employment law specialists work together under a unified case management system to ensure consistent strategy and approach across all relevant jurisdictions. This is particularly valuable for multinational companies with employees in multiple countries.
WerkSolve maintains the highest standards of data security and privacy. Our platform is SOC 2 Type II certified, GDPR compliant, and uses enterprise-grade encryption for all data both in transit and at rest. We implement strict access controls, regular security audits, and comprehensive data protection policies. For more details, please refer to our Security page.
This documentation is regularly updated. Last update: May 27, 2025.
Need help? Contact our support team at [email protected]